When we want to learn something, we might as well combine the pleasant with the practical, so why not learn about quality attributes using chocolates?
Chicago is famous for its sweet treats and love for chocolate. The perfect place for the world's first ever "Test your Chocolate Taste" session.
Looking at quality we see that there are as many different definitions of quality as there are people in your audience. A real definition of quality seems to be a utopia, but our profession highly depends on (the absence of) quality or a derivative thereoff.
In this workshop we will take look at the different aspects of quality and quality frameworks, thinking about different parameters and how to scale them. You will set up your own chocolate quality framework and -of course- taste chocolate to test your framework!